Starlink is revolutionising broadband delivery in Bourton-on-the-Water and the surrounding Cotswolds. By providing reliable, high-speed internet, Starlink is transforming connectivity in hard-to-reach areas near Bourton-on-the-Water and nearby villages such as Lower Slaughter, Upper Slaughter, and Wyck Rissington.

How Our Service Works:

1. Placing Your Order: Given the current delays in Starlink shipping, we recommend that you initiate the order for your equipment through John Lewis. You can access the latest link to their website for the standard hardware: Link Here.

An added advantage of purchasing from John Lewis is the inclusion of a direct two-year warranty from them. Should you encounter any challenges while placing your order, please don’t hesitate to reach out, and we’ll gladly assist you.

2. Order Confirmation: Kindly inform us once you’ve successfully placed the order so that we can keep a record and schedule your installation. You can reach us by phone, email at starlink@cotswoldtelecoms.co.uk, or conveniently use our new ‘Request an Appointment’ button provided above.

3. On the Hardware Installation date: Our friendly engineer will attend your property and conduct a survey of possible locations for your Starlink system to receive the best system possible

For the Starlink service to receive a signal, an unobstructed view of the Northern sky is necessary. Depending on your property’s orientation and location, we typically identify a suitable spot for equipment installation via the Starlink phone app.

Our installation service includes all required brackets, poles and labour. If your Starlink system requires a longer cable we have these in stock subject to availability. There is an additional charge for longer cables as we buy these from Starlink.

It’s important to note that the Starlink Version 2 ‘V2’ hardware lacks an ethernet port on the router and exclusively offers WiFi connectivity. If connecting to other network devices demands an ethernet port, please inform us, and we can supply one for you.

In certain cases, additional networking equipment might be necessary to optimise your internet connection’s placement, particularly if your router’s positioning necessitates it.

The monthly charge for the Starlink service is £62.50+VAT (£75.00), this is payable to Starlink directly via a monthly card payment. Importantly, you are not bound by a lengthy contract as is common with conventional telecom providers. Once your new service is operational, you have the flexibility to discontinue existing fixed line broadband services or even your entire phone line rental agreement.

Depending on the mounting location of the dish, a lengthier cable might be needed. The standard cable is 50ft, but we do offer upgraded options of 75ft and 150ft cables, subject to availability. Typically, these cable options are readily available in our vehicles.

4. WiFi  Coverage: As with all broadband connections WiFi coverage may not reach all areas of your property, depending on size and construction. We can conduct a WiFi survey and suggest was to improve your WiFi coverage with additional equipment.

We can also link outbuildings and surrounding properties via wireless link if required, this will allow you to have a single Starlink connection serving multiple locations.

If any aspect of your order requires assistance, feel free to reach out to us at 01285 440200. We’re here to guide you through the ordering process over the phone.